The healthcare industry within the United States has been battling against a healthcare worker shortage for years. While many factors contribute to these staffing shortages, including an aging population and workforce, administrative burnout within the profession remains a leading contributor.
Healthcare providers are leaving the profession at an alarming rate due to the excessive time that is being spent on administrative tasks to keep the doors open rather than engaging with their patients in a meaningful way. The administrative challenges providers are facing are overwhelming; however, they also present a big opportunity for innovation in healthcare documentation to reduce the burden on staff and return the joy of practicing medicine back to healthcare professionals.
“Medical and administrative staff are increasingly being overwhelmed with administrative work and modern EHRs have been slow to respond to their needs,” Dr. Clinton Greenstone, Chief Medical Officer at Signature Performance, said. “Bringing innovations focused on relieving administrative burden for these healthcare workers is a major goal of Signature Performance. Our leadership has dedicated resources to these efforts, and they are now coming to fruition.”
Three Ways An Innovative Approach To Healthcare Documentation Can Support Staffing Challenges Driven By Administrative Burden
Reduced Time Spent Documenting Patient Encounters
By properly implementing automation and AI capabilities into essential patient encounter tasks, providers won’t need to spend so much of their time, during and after clinic hours, on charting and patient notes. Not being bogged down by paperwork also allows providers to see more patients during their clinical hours since they won’t be constantly trying to catch up between appointments. This level of efficiency increases access to care for patients, but it also allows healthcare professionals to have a stronger work/life balance.
Providers Can Focus on Patient Care, Not Paperwork
One of the many reasons healthcare professionals are drawn to practice medicine is because they have followed a personal calling to help others. Providers can easily feel disconnected from their patients when they are stuck behind a computer screen during an in-office visit. By implementing technologies that provide an ambient speech environment, providers are allowed the opportunity to sit face-to-face with their patient without EHR distraction. This innovative approach not only improves a provider’s job satisfaction because they can connect with their patients on a deeper level, but it also improves the patient’s healthcare experience and outcome because their provider is able to engage and diagnose them without distraction.
Reallocate and Distribution of Staff Expertise
When it’s a challenge to attract or retain healthcare and/or administrative professionals, it’s important to ensure that the expertise you have on staff is being properly utilized. By automating administrative tasks, such as coding and billing, administrative staff can be reallocated to more complex areas that require deeper evaluation and human intervention. This will also ensure that healthcare professionals and specialists on staff are spending their time with patients rather than paperwork.
Making Healthcare Transformation Possible with MedForceXM
In an effort for healthcare systems to retain providers, nurses, and other specialists, the administrative burden needs to be addressed in an innovative way and with the right industry guidance.
Signature Performance is proud to introduce MedForceXM, a groundbreaking solution tailored to meet the unique requirements of our customers. Developed based on our extensive experience in understanding electronic health records (EHR) and the need to reduce healthcare administrative burdens, MedForceXM represents a significant advancement in provider healthcare documentation and coding technology. It has been specially adapted to ensure enhanced efficiency and accuracy in documentation and coding processes to produce a clean claim, and significantly reducing provider administrative burden.
MedForceXM's technology workflow offers cutting-edge features designed to streamline documentation processes and enhance provider productivity. These include ambient speech interpretation, AI-powered documentation, and automated coding. By leveraging these features, MedForceXM reduces cognitive load, simplifies data entry, and eliminates EHR distractions. This streamlined approach ultimately enhances provider productivity and work-life satisfaction, allowing clinicians to focus more on patient care.
“With its ability to listen to a provider and patient encounter, interpret the nuances of the visit, create a standardized well form medical document that is reviewed and validated by a human-in- the-loop who passes the accurately coded note to a provider to approve, is truly transformative. I’ve tested MedForceXM and was blown away with its ease of use, efficiency and accuracy! This tool will make outpatient and ED physician’s lives so much better and will restore the joy of practicing medicine,” Dr. Greenstone said.
The Signature Performance team is committed to tailoring our custom solutions to meet your healthcare administrative needs. With our extensive knowledge of EHR implementations and in-house technologies, our team has the expertise to help your organization minimize technological complexities and allow providers to focus on what they care about most, their patients.
To learn more about our technology offerings, click here.